Hiring a locksmith isn’t something most of us think about until we’re locked out of the house, our car, or facing some other urgent problem. But when the need strikes, you want someone reliable who won’t leave you stranded—or worse, make you question the safety of your own locks. Here’s a rundown of everything you should keep in mind to ensure you’re hiring a locksmith who’s skilled, trustworthy, and easy to work with.

1. Check Their Credentials and Experience

First things first—make sure the locksmith is actually qualified. This means they’re licensed, insured, and have some experience under their belt. You want someone who’s been in the field long enough to know the ins and outs of different lock systems. Look up their credentials, or just ask. Don’t be shy about it! An experienced locksmith won’t mind sharing their background and may even have customer reviews or testimonials to show you.

2. Ask About Pricing Upfront

No one likes surprise fees, especially when they’re already stressed about getting locked out. A good locksmith should be upfront about what they charge. Ask for a detailed quote before they start working, and find out if there are any extra fees for things like travel, emergency calls, or specific services. If someone’s quote seems way too cheap, consider it a red flag—they might tack on hidden costs or deliver subpar service. Remember, you’re paying for security and peace of mind, so it’s worth it to invest in someone trustworthy.

3. Check If They Offer Emergency Services

Emergencies don’t follow a 9-to-5 schedule, so it’s a big plus if your locksmith offers 24/7 service. Imagine getting locked out late at night or realizing you lost your car keys on a holiday. A locksmith with around-the-clock availability can save the day. Be sure to ask about their response time and any extra charges for after-hours calls. Having a locksmith who’s ready to help in a pinch can be a lifesaver.

4. Ask About Their Security Policies

Locksmiths deal with sensitive information—after all, they’re handling the keys to your home or car. A reputable locksmith should have solid security measures in place to protect your data. Ask them about their protocols for handling customer information and making sure no one has unauthorized access. They should be able to show you documentation of these security practices. If they seem unsure or don’t take this seriously, it’s best to move on.

5. Read Reviews and Do a Quick Reputation Check

When you’re putting your trust (and your locks!) in someone’s hands, it’s worth checking what others have to say about them. Look up reviews on Google, Yelp, or the Better Business Bureau. See if other customers had a good experience, especially with things like honesty, punctuality, and overall quality of work. If you notice a lot of complaints about hidden fees or poor service, that’s a sign to keep looking.

6. Discuss Payment Options

Most locksmiths accept a variety of payment methods, like cash, credit cards, or checks, but it’s good to confirm before they start the job. Some may also accept electronic payments or require a deposit, depending on the service. Make sure you get a clear, itemized invoice when the work is done. Avoid locksmiths who only accept cash or seem unwilling to document the transaction—that’s often a red flag for potential scams.

7. Choose a Local Locksmith for Convenience

Opting for a locksmith close to your home or workplace can make things easier in the long run. If you need adjustments or follow-up services, having a local locksmith means you won’t have to go far. Plus, if anything goes wrong with the new keys or locks, they’re just a quick trip away. A local locksmith is also more likely to care about building a good reputation in the community, which can work to your advantage.

8. Make Sure They’re Insured

Accidents happen. If a locksmith damages your door, your lock, or anything else while working, insurance coverage means you’re not left paying for repairs. In many places, locksmiths are legally required to carry insurance, but it doesn’t hurt to ask for proof. This extra step can give you peace of mind, knowing that if something goes wrong, you won’t be stuck with a repair bill.

9. Watch Out for Common Scams

Unfortunately, locksmith scams are a real thing. Some sketchy operators give out low quotes to lure people in, then jack up the price once they’re on-site. Others may show up in unmarked vehicles, refuse to provide credentials, or even make unauthorized key copies. Stick with locksmiths who are transparent, willing to show ID, and have an established business. It might feel like a lot of steps, but it’s worth it to avoid a potential security risk.

10. Cover Your Locks Before You Paint!

If you’re doing a little DIY and painting your doors, here’s a simple tip: cover your locks! Paint can easily seep into the lock mechanism, gumming it up and making it hard to use. A quick cover-up with painter’s tape can save you from needing a locksmith later. It might seem minor, but taking these small precautions can save you both time and money.

Wrapping It Up

Hiring a locksmith is a bit more than just finding someone nearby. You’re trusting them with your security, so it’s worth taking a few extra steps to make sure you’re choosing someone reliable. Verify their credentials, check their reviews, and understand their pricing structure upfront. And don’t forget to ask about emergency services—because you never know when you might need help outside of regular hours. By doing a bit of homework, you can find a locksmith who’s not only skilled but also dependable, giving you peace of mind when it comes to your safety and security.